Frequently Asked Questions

No, Penn Broadband’s phone service is delivered over a fiber optic network and is similar to a traditional landline phone offering provided by the telephone company.

No.  Your Penn Broadband provided Network Access Device requires electrical power to operate; therefore, your phone service will not work during a commercial power outage.  In compliance with FCC rules, Penn Broadband will provide you your options regarding back-up power when you sign-up for the service or during annual notifications.

Voicemail, Caller ID, Call Waiting, Call Waiting/Caller ID and Call Forwarding